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TransUnion Analysis: Collection Records are Highly Predictive of Resident Behavior

A new TransUnion analysis found that prior evictions and rental-related collection records are highly predictive of future evictions. This finding comes as involuntary turnover – due to residents skipping out on payments or other evictions causes – continues to impact property managers. Eviction losses average $3,500 per unit, which includes court costs, lost revenue and other operating expenses.

TransUnion’s analysis also found that evicted residents have nearly three times as many prior eviction and rental-related collection records than non-evicted residents. The analysis examined the records of individuals who were evicted compared to those who were not evicted from nearly 200 properties. In the “not evicted” group, 5.5% of residents had prior evictions. For those who were ultimately evicted, that number rose to 21.7% of residents with a prior eviction. According to the analysis, evicted residents have twice as many prior rental-related collection records than non-evicted residents.

Mike Doherty, senior vice president of TransUnion’s rental screening solutions group
“Rental evictions and collections records offer a unique, insightful look into a resident’s current record. Rental-related collection records may be timelier than eviction public records – which can take weeks or months to process through the system – and the combination of the two helps property managers make smarter decisions about whether to lease to a potential resident.”
Mike Doherty, senior vice president of TransUnion’s rental screening solutions group


Evicted Residents

Non-evicted Residents

Prior Evictions



Prior Collection Records



TransUnion’s proprietary ResidentScore (which is based on a scale of 350 to 850) aggregates collection and other consumer report information to identify the likelihood of costly negative resident outcomes or future evictions. TransUnion’s analysis showed that the eviction rate for consumers included in the study who had a score between 650 and 749 was only 0.3% while this percentage rose dramatically to 12.3% for those consumers with a score of between 350 and 449.


Eviction Rate













TransUnion ResidentScore is an industry-leading scoring model to more accurately predict the likelihood of costly negative resident outcomes. To learn more about how TransUnion provides property managers with screening tools to make faster, more informed leasing decisions, visit

About TransUnion (NYSE:TRU)

Information is a powerful thing. At TransUnion, we realize that. We are dedicated to finding innovative ways information can be used to help individuals make better and smarter decisions. We help uncover unique stories, trends and insights behind each data point, using historical information as well as alternative data sources. This allows a variety of markets and businesses to better manage risk and consumers to better manage their credit, personal information and identity. Today, TransUnion has a global presence in more than 30 countries and a leading presence in several international markets across North America, Africa, Latin America and Asia. Through the power of information, TransUnion is working to build stronger economies and families and safer communities worldwide.

We call this Information for GoodSM.